Our Unique 7-Step Process Ensures Your Complete Satisfaction
Call or contact our office online. We will gather your info and set up a time and date to meet with you for 10-15 minutes and walk through your property.
When we meet you at your property we will review the work you’d like to have done. We will advise you on options to dealing with that tree or others that might require attention. We will also determine the best approaches in accessing the tree and staging equipment without damaging your property. During this step, please let us know if you have any major scheduling conflicts that you would like us to accommodate.
REVIEW & SIGN PROPOSAL
If you decide to move forward, our office will provide you an itemized, written proposal. Please carefully review and sign this proposal and send it back to us. We will add you in the regular scheduling.
We will call within or a week or two from the projected work date and pick a specific day. Our regular schedule is in flux due to weather adjustments or emergency situations. During this time we are also doing any project-related coordination, such as requesting assistance from BGE to drop a wire or disconnect power to the house.
We will call you the day before the project and remind you of our arrival time the following day. During this call we will provide convenient reminders about moving vehicles and any other light yard equipment out of the way. You do not need to be at home for the work unless we specifically request your presence for answering questions related to the tree work.
TREE WORK OCCURS
We will give you an anticipated arrival time. We will bring equipment with us to fully complete the job, and protective measures to ensure your driveway and yard is not damaged in the process. We will safely and efficiently complete all the work in the agreed upon scope, and coordinate with you if there are questions about trimming/removing specific limbs. We want to make sure you are completely satisfied with our work before we depart.
We accept payment immediately on completion and accept check or credit cards.